3-DeepOS
What is 3-DeepOS?
What's the process?
3-Deep aims to standardise hospitality operational procedures across the industry. To this end, we provide a range of packages under 3-DeepOS, which can be purchased either individually or as a complete set.
- Client contacts 3-Deep with requirements or purchases a package.
- 3-Deep visits the client for discussion and initial consultation.
- Client and 3-Deep review outcomes in a follow-up meeting.
- 3-Deep delivers documents, plans, or initiatives to the client.
- 3-Deep regularly checks in to ensure proper use of the package and discusses any adjustments or additional needs.
Packages?
These packages serve as a comprehensive consultation wherein 3-Deep will visit your venue to discuss your specific requirements, evaluate the existing systems, and provide recommendations for enhancement. This may include the introduction of our fully customisable documents and processes tailored to your business needs. Consider these packages as a complete Operating System for your operations.
And long term?
In the long term, once 3-Deep is fully integrated within the industry, participating businesses will have the opportunity to obtain group discounts on brewery goods and other materials. Ultimately, 3-DeepOS aims to become a brand standard, ensuring that all businesses in the program meet specific criteria. This will foster a sense of prestige and excellence among industry peers, while also building trust and establishing an instantly recognisable standard for guests.
But aren't all venues different?
While service styles and operational modes may vary from one venue to another, the fundamental principles of operation remain consistent. The objective of this programme is not to gentrify the industry, but rather to provide operators and managers with the opportunity to concentrate on the broader strategic goals, while ensuring that the finer details are effectively managed.
3-DeepOS Packages
These are the packages we offer and are individually priced. We can also offer all 9 packages for a discounted price. Please contact us to purchase any or all of these packages.
Standards - £500
The foundation of your business operations begins with the establishment of daily standards, which are crucial for maintaining performance and efficiency. While often underestimated, a well-defined set of basic procedures is essential for the success of any hospitality business.
Money & Revenue - £500
Your finances are as vital as any other aspect of your business. Effective financial management enables you to identify potential issues before they escalate. Robust reporting systems, coupled with a comprehensive understanding of your financial status, are essential for making informed and critical business decisions.
Stock & Supplies - £500
Efficient negotiation with suppliers, effective inventory management, and precise control over food and beverage costs and pricing are crucial. Additionally, proper storage and handling of products ensure the delivery of high-quality finished goods at optimal prices for your business.
Licensing & Legal - £250
The legal aspect of your business is an important consideration. It is advisable to contact your local licensing team and fulfil your legal obligations in a timely manner.
Marketing - £750
The significance of an effective marketing campaign should not be underestimated. Understanding your target market and effectively appealing to its diverse segments is essential for achieving a positive return on investment. This process extends beyond simple social media postings, requiring comprehensive and strategic planning.
Food & Beverage - £1000
Creating a great finished product involves leveraging all your resources. Food and beverage offerings require comprehensive documentation and multiple disciplines, which can be time-consuming. Once you have a menu that guests love, aim for national awards.
- Cleaning schedules
- Opening, closing, shift changeover checklists
- Weekly and monthly cleaning
- Cleaning and set up SOP’s
- Set Up
- Uniform
- Supplies & Materials
- CAYG
- Current documents, suppliers and materials
- Banking
- Cash Handling
- Bills – credit accounts etc
- Finance
- P&L
- Forecasting
- Security
- EPOS
- Reporting
- Labour costs and control
- Project Costing
- Cash flow
- Book keeping and accounting
- Insurances
- Stock control
- Loss prevention
- Suppliers
- Procurement
- Supply storage
- Stock takes and reporting
- GP, margins, losses, profit,
- Cellar management
- Contract reviews
- Supplier cost comparisons
- Cost saving
- Menu Writing and engineering
- Ingredient and equipment supplier sourcing
- Recipe spec manual
- Wet & Dry cost control
- Wet & Dry service standards SOP
- Wet & Dry service standards implementation and training
- Design
- Bar and kitchen layout
- Awards and accolades
- Food and wine pairing
- Wine service and training
- F&B menu development, pricing and specs
- Sales and Marketing review
- SWOT Analysis
- Local and national activity
- Campaign planning
- Marketing calendar
- Website design
- Social media content
- Influencers
- PR
- Promotional Activity
- Branding
- Guides and Awards
- Charities
- Working with local businesses
- Networking events
- Personal License
- Premises License and conditions
- EHO
- Licensing Team
- Bar Tariff
Operations - £1000
Our most comprehensive and detailed package examines your operations in their entirety, encompassing areas such as community engagement and auditing, as well as your responsibilities as a venue owner or manager. This broad subject requires substantial information and time investment. If you choose this package, it will necessitate a significant amount of time spent at your venue.
Compliance - £1000
People & HR - £1000
This comprehensive package covers all Health & Safety, Food Safety, and Fire Safety considerations for hospitality venues. It includes a digital safety management platform and guidance on contacting your local fire authority to ensure due diligence.
Your most valuable asset is undoubtedly your team. They represent one of the most significant investments you can make, and when managed properly, they will yield substantial benefits in the future. Given the magnitude of this investment, it is crucial not to leave it to chance. By implementing proper procedures, systems, and knowledge, you can ensure efficient management of your staff, who will genuinely appreciate your efforts.
- Disciplinary process
- Grievance process
- Recruitment
- Payroll
- Training records
- ACAS – complex cases
- Rotas
- Employee benefits
- Policies & procedures
- SSP, SMP, SPP etc
- Return to work conversations
- Holidays & holiday pay
- TRONC
- Induction Process
- Working Time Directive
- Right to work
- Employing minors
- Retention
- Training manuals
- 121’s
- SOP’s
- Standards & quality
- Music & ambience
- Design & layout
- Planned & preventative maintenance
- Public Holidays
- Auditing – fire, compliance, kitchen
- Promotion & marketing
- Menus & offer – concept, content & design
- Entertainment
- Loyalty & branding
- Community engagement
- Planograms
- Table management
- Full operational audit
- Inventory Management
- Operational efficiencies & savings
- PRS / PPL
- EPC rating
- Fixed Electrical Appliance Test
- Portable Appliance Test (PAT)
- Fire Risk Assessments
- Waste Duty of Care License
- Refrigeration service report
- Employers & Public Liability Insurance
- Gas Certificate & Gas Certificate (Kitchen Equipment)
- CCTV
- Fire Alarms
- TV License
- Kitchen Canopy Cleaning
- Kitchen Fire Suppression System
- LOLER testing
- Waste Oil Collection
- GDPR
- Signage
- Risk Assessments
- Allergens
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